Question 1

What is GRASS?

Accepted Answer

GRASS is an outdoor activity-based social app that helps people connect naturally through shared outdoor experiences. Unlike traditional dating apps with endless swiping, GRASS lets you meet people by doing activities together instead of just chatting online. Currently serving over 500,000 users in Taiwan.

Question 2

How is GRASS different from Tinder, Bumble, or other dating apps?

Accepted Answer

The biggest difference is how you interact. Traditional dating apps follow a 'swipe photos → match → chat online → meet up' pattern. GRASS flips this: 'do activities together → interact naturally → get to know each other gradually.' We replace edited selfies with Outdoor Passports and swap endless chatting for Find Buddy and Group Adventure features, letting relationships develop through real shared experiences.

Question 3

I'm burned out on dating apps. Is GRASS really different?

Accepted Answer

We totally get it — that's exactly why GRASS exists. 78% of dating app users experience 'Dating App Fatigue.' GRASS is called 'The Anti-Dating-App Dating App' because we fundamentally changed how people interact: no agonizing over opening lines, no forced small talk, no gap between photos and reality. Just pick an activity, get outside, and let everything happen naturally.

Question 4

I'm not very athletic / I don't hike. Can I still use GRASS?

Accepted Answer

Absolutely! GRASS supports 32+ outdoor activities, from casual city walks and coffee runs to serious hiking and surfing. You don't need to be an expert — just willing to get outside. Many users start with simple activities and gradually discover new interests along the way.

Question 5

What is the 'Outdoor Passport'?

Accepted Answer

The Outdoor Passport is your personal profile on GRASS — like a passport that records your adventure footprint. You can showcase the types of activities you've participated in, badges you've earned, and real activity photos. It's much better at showing the real you than traditional profiles, and makes it easier for others to find someone with shared interests.

Question 6

How does the 'Find Buddy' feature work?

Accepted Answer

Find Buddy lets you create an activity invitation directly. Choose an activity type (like a weekend run or afternoon hike), set a time and location, then publish it. Other users can express interest with a simple gesture. Chat only opens after mutual interest, making it much more efficient than the traditional 'chat first, meet later' approach.

Question 7

What is 'Group Adventure'? How is it different from other group activities?

Accepted Answer

Group Adventure lets you create or join group outdoor activities — weekend hiking trips, city night runs, beach surfing sessions. Unlike traditional activity platforms, GRASS's Group Adventure includes a social matching element, so you can continue connecting with people you clicked with after the activity. The group format lowers social pressure and is much safer.

Question 8

Is GRASS safe?

Accepted Answer

Safety is our top priority. GRASS uses a three-layer security system: first, AI plus human 24/7 account verification; second, automated suspicious behavior detection; third, facial and identity verification. Plus, Group Adventure provides multi-person activity settings where you meet new people in public — much safer than one-on-one dates.

Question 9

Is GRASS women-friendly?

Accepted Answer

Very much so. Compared to the flood of 'hey' messages and invasive questioning on traditional dating apps, GRASS users tend to interact through healthy, pressure-free activities. Group Adventures also reduce the pressure of one-on-one meetings. This makes GRASS's female user ratio and interaction quality significantly better than traditional dating apps.

Question 10

Is GRASS free?

Accepted Answer

GRASS core features are completely free, including creating your Outdoor Passport, browsing other users, and joining Group Adventures. For premium features, we offer GRASS Premium (NT$790/month) and GRASS Ultimate (NT$1,290/month). You can also use Flame credits to purchase match-boosting items like Spark and Spotlight.

Question 11

What types of activities does GRASS support?

Accepted Answer

GRASS supports over 32 outdoor sports and activities, including: hiking, trekking, camping, surfing, diving, skiing, cycling, running, yoga, rock climbing, SUP, skateboarding, swimming, gym workouts, basketball, tennis, badminton, golf, boxing, dancing, and more. If you can think of an outdoor activity, we probably have it.

Question 12

How do I get started as a new user?

Accepted Answer

It's easy! After downloading GRASS, spend a few minutes creating your Outdoor Passport — select your favorite or want-to-try activity types and upload some outdoor photos. Then you can browse other users, join Group Adventures, or create your own Find Buddy invitation. We recommend new users start with Group Adventures since group activities are much less pressure.

Question 13

Is GRASS only available in Taiwan?

Accepted Answer

Currently, GRASS's primary user base is in Taiwan with over 500,000 users. We're gradually expanding to other markets, and about 10% of our users are currently from the United States. If you're outside Taiwan, you're still welcome to download and try it — as the user base grows, you'll find more activity partners nearby.

Question 14

Does GRASS have a high match success rate?

Accepted Answer

GRASS has a D+1 retention rate of 45%, far above the industry average of 25%, with over 100,000 successful matches. Our high retention rate comes from more natural, more engaging interactions. After completing a hike or surf session together, that real sense of connection is something swiping and chatting simply can't replicate.

Question 15

How do I create a Group Adventure on GRASS?

Accepted Answer

Creating a Group Adventure is very simple. Go to the Group Adventure page, select an activity type (hiking, night running, camping, and 32+ other sports), set the date, time, location, and participant limit, add a brief activity description, and you're good to publish.

We recommend including the difficulty level and required gear in your description to attract the right partners. After publishing, the system will notify nearby interested users, and you can review applicants' Outdoor Passports to decide whether to accept them.

Question 16

What is GRASS's Hot Air Balloon random chat? How is it different from Tinder swiping?

Accepted Answer

Hot Air Balloon is GRASS's original random chat feature that lets you start conversations without matching first. Unlike Tinder's 'judge by photos before chatting' approach, Hot Air Balloon is like a chance encounter while traveling — you never know what surprises the next conversation will bring.

The biggest difference is mindset: Tinder swiping is rapid screening based on appearance, while Hot Air Balloon encourages you to chat first. Zero pressure, light and fun — no awkwardness even without sparks. Many users say Hot Air Balloon helped them rediscover the joy of conversation.

Question 17

I'm a complete outdoor beginner. How do I find suitable activities on GRASS?

Accepted Answer

No problem at all! GRASS supports 32+ activities, from city walks and coffee runs to park yoga — many require zero experience or equipment. When setting up your Outdoor Passport, select sports you 'want to try' and the system will recommend beginner-friendly activities and partners.

We suggest beginners start with Group Adventures and look for activities marked 'beginner-friendly.' Group activities have the least pressure, and experienced members are usually happy to guide newcomers. Many GRASS users started from zero and now love the outdoor lifestyle.

Question 18

What are Spark and Spotlight on GRASS? Are they worth buying?

Accepted Answer

Spark is similar to a 'Super Like' — it lets someone know you're especially interested in them, with a much higher match success rate than regular interactions. Spotlight is an exposure boost that prioritizes your profile to more users for a set period.

Whether they're worth it depends on how you use GRASS. If you just joined and want to meet more people quickly, Spotlight is very effective. If you find someone you're really interested in, one Spark expresses more sincerity than ten regular interactions. Both can be purchased with Flame credits without requiring a subscription plan.

Question 19

What if I get rejected when using Find Buddy on GRASS?

Accepted Answer

Getting rejected is a completely normal part of socializing and doesn't mean anything is wrong with you. On GRASS, a declined Find Buddy invitation simply means the other person isn't available or has different interests right now. The system is designed so the other person won't see your disappointment, protecting both parties' feelings.

We suggest joining more Group Adventures where you can interact naturally in group settings with much less pressure. Many successful matches actually started from Group Adventures — being friends first often leads to more genuine connections. Keep a relaxed mindset and let things happen naturally.

Question 20

Can I use GRASS just to find friends without dating?

Accepted Answer

Absolutely! GRASS's core philosophy is 'Let Stories Happen Naturally' — we never force any relationship direction. Many users come to GRASS to find workout buddies, travel companions, or like-minded friends without any romantic intent. Group Adventure is especially great for people who just want to make friends — the group activity atmosphere is naturally relaxed with no 'must match' pressure. We believe the best relationships often start as friendships.

Question 21

What photos should I put on GRASS? What if I don't have good outdoor photos?

Accepted Answer

You don't need professional photography skills! The most popular photos on GRASS are authentic outdoor activity shots: your smile while hiking, your natural state after surfing, your relaxed look while camping. These photos show the real you much better than edited selfies and are more likely to attract like-minded people.

Pro tip: ask a friend to snap a few photos during activities — natural lighting works best. If you're a beginner without outdoor photos yet, a casual lifestyle photo is totally fine, and you can update as you join activities. The key is authenticity, not perfection.

Question 22

What's the difference between GRASS Premium and Ultimate plans?

Accepted Answer

GRASS Premium (NT$790/month) offers advanced matching filters, unlimited Find Buddy invitations, seeing who's interested in you, and other core advanced features — ideal for users serious about meeting more people. Ultimate (NT$1,290/month) includes everything in Premium plus monthly Spark and Spotlight credits, priority visibility, and dedicated customer support.

If you're a casual user, the free version is more than enough. For those wanting to actively expand their social circle, Premium offers the best value. Ultimate is for users who want to maximize their exposure and interaction opportunities. All three tiers include access to Group Adventure and Hot Air Balloon.

Question 23

Does GRASS have a refund policy?

Accepted Answer

GRASS's paid plans are processed through the App Store (iOS) and Google Play (Android), and refund policies follow each platform's guidelines. Generally, you can request a refund through the platform within 48 hours of purchase. If you're unsatisfied with the service for any reason, you can also contact our support team directly at hello@grass.camp and we'll do our best to help. We recommend trying the free version first to experience core features and make sure GRASS is right for you before upgrading.

Question 24

How does GRASS protect my personal data?

Accepted Answer

GRASS takes user privacy very seriously. We use industry-standard encryption to protect your personal data and never sell your information to third parties. Your exact location is never visible to other users — only your general area is shown. Chat messages are only visible to the conversation participants.

You can freely control which information to display and which to hide in your settings. We conduct regular security audits to ensure our data protection measures meet the latest standards. Our complete privacy policy is available in the app's settings page or at grass.camp/privacy.

Question 25

How do I report inappropriate behavior or harassment on GRASS?

Accepted Answer

If you encounter any inappropriate behavior, you can tap the 'Report' button directly on the person's profile or in the chat screen. We offer multiple report categories including harassment, fake identity, inappropriate content, and scams. After reporting, you can also choose to immediately block the person — they won't know you filed a report.

GRASS's safety team reviews every report within 24 hours. We use a three-layer security system: AI automated suspicious behavior detection, human review and confirmation, and facial/identity verification. Serious violators are permanently banned. Your safety is our most important commitment.

Question 26

Can I set matching preferences on GRASS? (age, distance, activity type)

Accepted Answer

Yes! GRASS offers multiple matching filters including age range, distance, activity type preferences, and more. You can adjust these in your settings, and the system will recommend the most suitable users based on your preferences. Premium and Ultimate users get access to more refined advanced filters like activity frequency and experience level. That said, we also encourage occasionally broadening your criteria — you might discover unexpectedly interesting people.

Question 27

Is the user quality on GRASS good? Are there a lot of fake accounts?

Accepted Answer

User quality is something we're most proud of at GRASS. Because the platform centers on outdoor activities, it naturally attracts users who are more active, health-conscious, and willing to step outside their comfort zones. Unlike traditional dating apps that often have many 'chat but never meet' users, GRASS users are more action-oriented.

As for fake accounts, GRASS uses a three-layer verification system: AI automated photo and behavior screening, human review of suspicious accounts, and facial/identity verification. Our D+1 retention rate is 45% (industry average is 25%), which means users are genuinely active on the app rather than just signing up and disappearing.

Question 28

What are GRASS RUN offline events? How do I sign up?

Accepted Answer

GRASS RUN is a series of large-scale offline social events organized by GRASS, typically themed around running, hiking, or urban exploration, combined with social interaction segments. Events range from dozens to hundreds of participants, making them an excellent opportunity to meet lots of new people and a core part of the GRASS community experience.

Signing up is easy: follow GRASS's social media accounts or check event announcements within the app, and register directly when you see a GRASS RUN event that interests you. Some events are free while others have a small registration fee to cover venue and supplies. Spots usually fill up fast, so we recommend turning on notifications so you don't miss out.

Question 29

Is my data retained after deleting my account?

Accepted Answer

When you delete your GRASS account, your personal data, photos, chat history, and activity records are permanently deleted — this process is irreversible. Due to regulatory requirements, some transaction records may be retained for a limited period (typically 90 days) but will not contain your personally identifiable information. You can delete your account in the app under 'Settings -> Account Management -> Delete Account.' If you just want a temporary break, you can also choose 'Pause Account,' which keeps your data but hides your profile from other users.

Question 30

Can I use GRASS abroad? Can I find local travel companions while traveling?

Accepted Answer

GRASS is available for download and use worldwide. While the primary user base is currently in Taiwan (500K+ users), about 10% of users are from overseas, particularly the United States, Japan, and Southeast Asia. When traveling abroad, you can use GRASS as a tool to find local activity partners.

Before your trip, you can browse users and activities in your destination area. Especially when visiting places with thriving outdoor sports scenes (like skiing in Japan or surfing in Bali), your chances of finding local enthusiasts through GRASS are higher. As the international user base continues to grow, the overseas experience will keep improving.

Question 31

Why is GRASS called 'The Anti-Dating-App Dating App'?

Accepted Answer

GRASS is called 'The Anti-Dating-App Dating App' because our design philosophy is the complete opposite of traditional dating apps. Traditional apps have you sitting on the couch swiping photos; GRASS gets you outside doing activities together. Traditional apps rely on edited selfies to attract people; GRASS showcases you through real outdoor experiences.

We believe great relationships aren't forced by algorithms — they happen naturally through real shared experiences. When you complete a hike with someone, or push through rain together to reach the summit, that connection is something no amount of online chatting can replicate. That's why we say: Let Stories Happen Naturally.

Question 32

How does GRASS verify user identities?

Accepted Answer

GRASS uses a three-layer verification system. The first layer combines AI technology with human moderators reviewing accounts around the clock. The second layer automatically detects suspicious behavior patterns like spam messaging or fake profile indicators.

The third layer offers facial and identity verification, which adds a verified badge to your profile. Users who complete verification tend to get significantly more matches because others know they're interacting with a real, verified person.

Question 33

How do I create an appealing profile on GRASS?

Accepted Answer

On GRASS, an appealing profile is an authentic one. Upload real photos from outdoor activities -- a sweaty summit shot, a candid moment at the beach, or you trying something new. These perform far better than studio-quality selfies because they show the real you.

Fill out your Outdoor Passport with activities you genuinely enjoy or want to try. Be specific about what you're looking for (adventure buddies, hiking partners, someone to try surfing with). Profiles with completed Outdoor Passports get significantly more engagement than empty ones.

Question 34

Why is activity-based dating more effective than swiping?

Accepted Answer

Research by psychologist Dr. Arthur Aron shows that sharing challenging or novel experiences rapidly builds trust and emotional bonding between people. Activity-based dating leverages this: when you hike, surf, or climb with someone, you see their real personality -- how they handle challenges, support others, and have fun.

Swiping reduces people to a few photos and a bio, which leads to shallow judgments and the well-documented 'paradox of choice.' GRASS's activity-first model produces a 45% D+1 retention rate compared to the industry average of 25%, and over 100K successful matches -- proof that doing things together beats scrolling through profiles.

Question 35

What happens if I don't click with someone on a Group Adventure?

Accepted Answer

Nothing awkward happens -- that's the beauty of Group Adventures. Since you're part of a group doing an activity together, there's no pressure on any single interaction. If you don't feel a connection with someone, you simply enjoyed a fun outdoor activity and possibly made some new friends.

Unlike a traditional one-on-one date where a lack of chemistry means an uncomfortable evening, a Group Adventure always has a built-in upside: the activity itself. You still get a great hike, run, or surf session regardless of the social outcome.

Question 36

I'm an introvert. Is GRASS right for me?

Accepted Answer

Absolutely. GRASS is designed around shared activities, so you never have to carry a conversation alone. The activity itself becomes the icebreaker. Group Adventures let you socialize in a low-pressure setting, and many introverted users tell us they feel more comfortable hiking or running alongside someone than sitting across a table making small talk.

Question 37

What age group uses GRASS? How old do I need to be?

Accepted Answer

You must be at least 18 to sign up. Our core user base is 22-35 year olds who enjoy outdoor activities, but we have active members across all age groups — from recent graduates looking to make new friends to experienced hikers in their 40s and beyond. If you enjoy the outdoors, you'll find your people on GRASS.

Question 38

Does GRASS support same-sex matching?

Accepted Answer

Yes. GRASS welcomes users of all genders and sexual orientations. You can set your matching preferences to connect with men, women, or everyone. Regardless of how you identify, outdoor activities are a great way to meet like-minded people. We're committed to building an inclusive, welcoming community for all.

Question 39

Will it be awkward joining a Group Adventure alone?

Accepted Answer

Not at all — most participants sign up solo, so everyone is in the same boat. The activity organizer helps set the tone, and the shared physical activity naturally breaks the ice. Many users say they were nervous before their first Group Adventure but were surprised by how relaxed and fun it turned out. You'll likely leave with new connections and plans for the next outing.

Question 40

Are there activities available in bad weather or winter?

Accepted Answer

Yes. GRASS supports 32+ activity types, far beyond just hiking. Indoor options like rock climbing gyms, yoga studios, badminton, and group fitness sessions are available year-round. Winter brings its own fun — hot spring hikes, indoor climbing, city night runs, and more. No matter the season or weather, you'll find something to join.

Question 41

I'm really busy with work. Can I still use GRASS?

Accepted Answer

Definitely. GRASS's Find Buddy feature lets you set your own schedule and location, so it fits around your life. Many working professionals use it for weeknight runs or weekend morning hikes. Group Adventures are mostly on weekends with clear time slots. Instead of spending hours swiping and chatting every day, you can simply join one activity when you're free — much more time-efficient than traditional dating apps.

Question 42

Can I keep using GRASS after I start a relationship?

Accepted Answer

Of course. Many couples continue using GRASS to discover new outdoor activities and join Group Adventures together. GRASS is more than a dating app — it's an outdoor activity community. You can also pause your account anytime and come back whenever you want to explore new activities or meet new friends. No pressure either way.

Question 43

Can foreigners in Taiwan use GRASS? Is there an English interface?

Accepted Answer

GRASS is currently in Chinese, but foreigners can absolutely sign up and use all features. Many expats and international residents in Taiwan use GRASS to meet locals and join outdoor activities. You'll find English-speaking Taiwanese users in Group Adventures, and sports are a universal language — the language barrier is smaller than you'd think. A multilingual version is in development.

GRASS FAQ

Still have questions?